Refund and Returns Policy

Last Updated: July 17, 2026

At Abhibuy.in, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return or refund subject to the terms mentioned below.

1. Return Eligibility

You may request a return if:

• The product is damaged during delivery.
• You received the wrong product.
• The product has a manufacturing defect.
• The delivered size is different from the size ordered.

The product must be:

• Unused and unworn.
• Returned with original packaging.
• Returned with all tags, labels, accessories, and invoice.

2. Non-Returnable Items

The following items cannot be returned unless received damaged or defective:

• Products showing signs of use.
• Items without original packaging.
• Products damaged after delivery.
• Products returned without original tags.
• Gift cards (if applicable).
• Clearance or final sale items.

3. Return Request Timeline

4. Return Process

To request a return:

• Contact our customer support.
• Provide your Order ID.
• Share photos or videos of the product if requested.
• Wait for return approval.
• Pack the item securely in its original packaging.
• Hand over the parcel to our courier partner.

5. Refund Policy

After we receive and inspect the returned item:

• If approved, your refund will be processed.
• Refunds are generally completed within 5–7 business days.
• The amount will be credited to your original payment method.
• For Cash on Delivery (COD) orders, refunds may be processed via bank transfer or UPI after verifying your account details.

6. Replacement Policy

Where available, we may offer a replacement instead of a refund for defective, damaged, or incorrect products.

7. Shipping Charges

• Return shipping is free if the return is due to our error (wrong, damaged, or defective product).
• Shipping charges are non-refundable unless the return is due to our mistake.
• If the return is requested for reasons other than our error, return shipping charges may apply.

8. Order Cancellation

• Orders can be cancelled before they are shipped.
• Once dispatched, orders cannot be cancelled.
• If cancelled before shipment, a full refund will be processed.

9. Refund Exceptions

Refunds may not be issued in the following cases:

• Incorrect shipping address provided by the customer.
• Customer refuses delivery.
• Normal wear and tear.
• Minor color variations due to screen settings.
• Damage caused by improper use after delivery.

10. Late or Missing Refunds

If you have not received your refund after the expected processing period:

• Check your bank account.
• Contact your payment provider or bank.
• If the issue persists, contact our customer support team.

11. Contact Us

For any questions regarding returns or refunds, please visit our
Contact Us page or reach out to our customer support team.